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Trail Angel

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With Trail Angel you can secure your child’s bike to yours and cycle together in total safety and tranquillity. So simple to fit from the very first time, Trail Angel easily secures and adjusts with the turn of a knob. No more troublesome initial adjustments based on the size of the child’s bike. No more removal of parts from the child’s bike before it can be towed. No more stopping to make adjustments during the early part of the ride. It takes just 1 minute of your time to attach Trail Angel, so you can enjoy the rest of your time with your angel. With Trail Angel you can allow your child to ride independently once you have reached a safe location. The device is extremely easy to hook and unhook and it can be folded back onto the adult bike to permit independent movement. Once folded closed Trail Angel occupies little space so it is perfect to take on holiday with you. Available in 3 colours art. 300/r – art. 300/g – art. 300/v REQUIREMENTS OF THE BICYCLES ADULT BIKE Wheel diameter Minimum size: 635 mm (25″) Diameter and characteristics of the seat-post tube Min 25.4 mm (1″), Max 31.8 mm (1.25″) Precautions for use The use of non-metal seat posts is forbidden. Accessories or parts that may interfere with the operation of the tow-bar must never be used. CHILD BIKE Wheel diameter Minimum wheel size: Min 255 mm (10″) Max 510 mm (20″) Diameter and characteristics of the handlebar columns Diameter min. 34mm (1.34″), max 40mm (1.50″). Ensure that the brake cable does not interfere with the child bike tow-bar connector. Precautions for use If the bike is fitted with stabilizer wheels: turn them upwards or remove them altogether before using the child bike with the tow-bar. Accessories or parts that may interfere with the operation of the tow-bar must never be used. REQUIREMENTS FOR THE CYCLISTS ADULT CYCLIST Basic skill Must be an adult and able to ride a bicycle with complete mastery of the same. Equipment Must wear a helmet approved in accordance with the regulations in force. CHILD CYCLIST Basic skill The child must be able to grip the handlebar properly and, in any case, demonstrate a certain confidence in riding the bike and be capable of pedalling properly. Equipment The child must wear a helmet approved in accordance with the rules in force while the use of adequate protection for the knees and elbows is also recommended. Make sure that the child wears clothing that is suitable for the weather conditions, in particular, make sure the child is suitably protected in the event of rain. PERMISSIBLE MAXIMUM WEIGHTS Adult’s weight Must have sufficient weight for towing (minimum double the child’s weight) Child’s weight Max 30 kg (66.14 lb) Child bike weight Max 15 kg (33.07 lb) Child bike weight + child’s weight In any case the towed weight must not exceed 45 kg (99.21 lb)

10-Day Return Policy

To be eligible for Bicycle Power Trading’s 10-Day Returns Policy (cooling-off period), your return must meet the following criteria:

– You must contact Bicycle Power Trading and request your return within 10 days from the delivery date of your order as determined by BPT’s courier delivery reports via the completion of the online returns form, which must be submitted to Bicycle Power Trading. (Click Here)

–  The product must be unopened and unused and ready for the collection time agreed upon with Bicycle Power Trading.

–  Your product must be returned in the condition it was sent out from Bicycle Power Trading’s offices, new, unopened and unused in a saleable condition and in their original packaging with all labels still attached. Ensure you do not affix any labels or tape directly to the product packaging, only the external shipping packaging. Bicycle Power Trading is entitled to refuse the return or deduct any reduced value because of the product not being in the above condition.

–  The return freight costs will be for your account, charged at R145.00 ex VAT, this will be deducted from the amount to be refunded.

–  A refund will be usually issued within 5 working days after the items have been received in our warehouse.

How Do I Return My Item?

Bicycle Power Trading offers a returns collection service through our courier, The Courier Guy or FedEx; all orders must be returned to Bicycle Power Trading on a collection organised by ourselves using The Courier Guy or FedEx.

Please complete the online returns form and submit this to Bicycle Power Trading. Thereafter, contact our Customer Services team to arrange a collection by email (info@bicyclepower.co.za)

Returning a Home Delivery item:

A member of our customer service team will provide you with a returns number and arrange a suitable date for its collection. You will then need to securely ready the product for collection, ensuring you do not affix any labels or tape directly to the product packaging, only the external shipping packaging. Bicycle Power Trading is entitled to refuse the return or deduct any reduced value because of the product not being in a saleable condition and / or damaged packaging.

After the courier service has collected the item(s) from you, it usually takes between one to three working day for the products to be delivered to Bicycle Power Trading. Once the item(s) arrive with Bicycle Power Trading, they will be inspected and your refund will be issued within five working days. 

How Long Will My Refund Take?

Refunds are only issued after the products you ordered have been returned to Bicycle Power Trading, and once we have done a full inspection of the product. Your refund will then be issued within 5 working days of us receiving the items.

The estimated time frame is 3 – 5 Business Days.

Standard shipping rate of R150.

The estimated time frame for delivery of the Order (if any) is an estimate. We shall not be liable for any delay in performance and/or delivery of the Order.

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